Information We Collect

When you interact with arabelivora's financial education platform, we collect information that helps us provide better services and educational content tailored to your learning needs.

• Personal details like your name, email address, and contact information when you register for courses
• Educational progress data including course completion rates and quiz performance
• Device and browser information to ensure our platform works properly across different technologies
• Communication records when you contact our support team or participate in educational discussions
• Payment information processed securely through our certified payment partners

How We Use Your Information

Your information helps us create meaningful educational experiences and maintain the quality of our financial education services. We use your data responsibly and only for legitimate educational purposes.

• Delivering course content and tracking your educational progress
• Sending important updates about your courses and new educational materials
• Improving our educational platform based on user feedback and usage patterns
• Providing customer support and responding to your questions
• Ensuring platform security and preventing unauthorised access

Data Storage and Security

We take data protection seriously and implement multiple layers of security to safeguard your personal information. Our approach combines industry-standard practices with regular security assessments.

• Encrypted data transmission using SSL certificates across all platform interactions
• Secure Australian-based servers with regular backup procedures
• Limited access controls ensuring only authorised staff can view your information
• Regular security audits and compliance monitoring

Your Privacy Rights

Under Australian privacy legislation, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights through clear processes.

Third-Party Services

We work with carefully selected partners to enhance our educational services. These relationships are governed by strict data protection agreements to ensure your privacy remains protected.

• Payment processors for secure transaction handling with PCI DSS compliance
• Educational content providers who help develop course materials
• Cloud hosting services that meet Australian data sovereignty requirements
• Analytics tools that help us improve user experience while respecting privacy

We never sell your personal information to third parties. Any data sharing occurs only when necessary to provide our services or when required by Australian law.

Cookies and Tracking

Our website uses cookies to enhance your learning experience and remember your preferences. You maintain control over how cookies are used during your visits.

• Essential cookies for platform functionality and secure login sessions
• Performance cookies to understand how users navigate our educational content
• Preference cookies to remember your language and display settings

Policy Updates

We review this privacy policy regularly to ensure it reflects current practices and legal requirements. When we make significant changes, we'll notify you through email and display notices on our platform.

Minor updates that don't affect how we handle your data may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy.